Keywords
Digital Services Act
hate speech
media regulation
social media platforms
digital media organizations
How to Cite
Abstract
This paper examines content moderation practices in Slovenian digital media organizations, based on interviews with representatives from RTV Slovenija, Mladina, Metropolitan, and Starševski čvek, as well as comment guidelines of the 14 most visited online media and a large forum. Comment standards address socially unacceptable speech beyond illegal content. Larger digital media organizations have developed elaborate in-house systems, while the rest rely on social media platform tools. Sustaining moderation requires significant resources and exacts an emotional toll on moderators. Effective approaches enable flexible moderator responses, utilizing technologies with a range of complexity.
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